TERMS OF SERVICE
The use of this application and/or site or any other site owned or maintained by Piper Mayy organized and existing under the laws of Texas (“Piper Mayy”), is governed by the policies, terms and conditions set forth below. Please read them carefully. Your use of this site signifies your acceptance of the terms and conditions set forth below. Your order placed on this site signifies your acceptance of the terms and conditions set forth below.
Entertainment Purposes Only
All products and services are for entertainment purposes only.
Privacy Policy
Piper Mayy's privacy policy may be viewed at www.pipermayy.com/privacy-policy. Piper Mayy reserves the right to modify its privacy policy from time to time to better reflect our practices and applicable laws.
Contact Me Email Address
Piper Mayy's contact me email address may be obtained by clicking on the "Contact Me" link in the footer of www.pipermayy.com and/or mypaintedaura.com. This email address is referred to subsequently in this document as the "contact me email address", the "customer service email address", and "customer service".
Shipping Policy
After your live 1 on 1 reading, Piper will hand paint your aura and chakra watercolor art, which will typically take about 1 week. It will then be shipped to you by a nationally recognized carrier and you will receive a tracking number at your email of record. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders or other issues, paintings and shipments may be delayed. There will then be additional days in transit for delivery, typically about 1 week. If there will be a significant delay in shipment of your order, we will contact you via your email of record.
Shipping rates & delivery estimates
Shipping and handling charges for your order are included in the purchase price for domestic US. Please contact customer service for additional international shipping charges as they can vary significantly by country. Delivery delays can occasionally occur.
Damages
Piper Mayy is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. A picture of the unopened box may be useful in your claim. Please save all packaging materials and damaged goods before filing a claim.
Refund Policy
If for any reason you are not completely satisfied with any Piper Mayy product or service purchased directly from Piper Mayy via our website, you may request a refund of any amounts charged by contacting customer service via email at the contact me email address. The request must be made within 30 days from the date of purchase. Your refund includes only the cost of the product and service. You are responsible for the cost of return shipping if applicable. If your products have been shipped to you, they will need to be returned in their original packaging as described in the Return Policy. Refunds and exchanges will be made to the credit card with which the product was purchased once all returned products are received by Piper Mayy.
Mypaintedaura.com Refund Policy
The mypaintedaura.com refund policy is the same as the Refund Policy above, except, you may request a refund starting from the date of purchase and ending 30 days from the date of your live 1 on 1 reading. For example, if you ordered on April 18 and your reading was on May 1, then you may request a refund any time from April 18 to May 30.
Return Policy
All returns must be in their original packaging. Before any product is returned to Piper Mayy, the customer must contact customer service to obtain a Return Merchandise Authorization (“RMA”) number and return address. Any package received without this information on the outside of the box may be refused and may result in a refund not issuing. You are completely responsible for return shipping via UPS, FedEx, or DHL. Do not return ship via US Postal Service as it does not have adequate tracking for this Return Policy. The return tracking number must be provided via email to customer service.
Order Disclaimer
Your electronic order confirmation, or any form of confirmation, does not signify our acceptance of your order. Piper Mayy reserves the right to accept or deny any order from anyone for any reason. Piper Mayy reserves the right to require additional information before processing any order. If an order appears fraudulent in any way, Piper Mayy reserves the right to cancel the order, notify the cardholder and the proper authorities.
Chargebacks
A ”chargeback” is the reversal of a transaction that comes directly from the bank. Rather than contacting Piper Mayy for a refund, an account holder asks the bank to forcibly take money from Piper Mayy’s account. Chargebacks jeopardize Piper Mayy’s status with merchant services provider. If a Piper Mayy account holder requests a chargeback, the account is immediately terminated along with any additional Piper Mayy accounts containing information associated with the chargeback. The account holder(s) are prohibited from creating any new accounts with or purchasing products and services from Piper Mayy. If you encounter potentially erroneous charges or need to request a refund, please contact customer service via email the contact me email address.
Artificial Intelligence Restriction
You may not use automated or other means to access, scan, scrape, data mine, copy, or use the materials or content on www.pipermayy.com and/or mypaintedaura.com for developing, training, fine-tuning, or otherwise contributing to or improving a machine learning model or artificial intelligence (AI) system or the operation thereof.
Product Disclaimers / Disclaimers of Warranty
PIPER MAYY MAKES NO REPRESENTATION, WARRANTY, OR GUARANTEE AS TO THE RELIABILITY, TIMELINESS, QUALITY, SUITABILITY, TRUTH, AVAILABILITY, ACCURACY, OR COMPLETENESS OF ANY INFORMATION ON THIS SITE. ALL PRODUCTS AND SERVICES ARE FOR ENTERTAINMENT PURPOSES ONLY. PIPER MAYY DOES NOT REPRESENT OR WARRANT THAT (A) THE USE OF THE SITE WILL BE SECURE, TIMELY, UNINTERRUPTED, OR ERROR-FREE OR OPERATE IN COMBINATION WITH ANY OTHER HARDWARE, SOFTWARE, SYSTEM, OR DATA, (B) THE SITE OR PIPER MAYY'S PRODUCTS WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (C) ANY STORED DATA WILL BE ACCURATE OR RELIABLE, (D) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION, OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU THROUGH THE SERVICE WILL MEET YOUR REQUIREMENTS OR EXPECTATIONS, (E) ERRORS OR DEFECTS WILL BE CORRECTED, OR (F) THE SERVICE OR THE SERVER(S) THAT MAKE THE SERVICE AVAILABLE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. THE SERVICE AND ALL CONTENT IS PROVIDED TO YOU STRICTLY ON AN “AS IS” BASIS. ALL CONDITIONS, REPRESENTATIONS, AND WARRANTIES, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, ANY IMPLIED WARRANTY OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, OR NON-INFRINGEMENT OF THIRD-PARTY RIGHTS, ARE HEREBY DISCLAIMED TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW BY PIPER MAYY.
Limitation of Liability
IN NO EVENT SHALL EITHER PARTY'S AGGREGATE LIABILITY EXCEED THE AMOUNTS ACTUALLY PAID BY AND/OR DUE FROM YOU IN THE ONE MONTH PERIOD IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH CLAIM. IN NO EVENT SHALL EITHER PARTY BE LIABLE TO ANYONE FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, CONSEQUENTIAL, OR OTHER DAMAGES OF ANY TYPE OR KIND (INCLUDING LOSS OF DATA, REVENUE, PROFITS, USE, OR OTHER ECONOMIC ADVANTAGE) ARISING OUT OF, OR IN ANY WAY CONNECTED WITH THIS SITE, INCLUDING BUT NOT LIMITED TO THE USE OR INABILITY TO USE THE SITE, OR FOR ANY CONTENT OBTAINED THROUGH THE SITE, ANY INTERRUPTION, INACCURACY, ERROR OR OMISSION, REGARDLESS OF CAUSE IN ANY INFORMATION CONTAINED HEREIN, EVEN IF THE PARTY FROM WHICH DAMAGES ARE BEING SOUGHT HAVE BEEN PREVIOUSLY ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. Certain states and/or jurisdictions do not allow the exclusion of implied warranties or limitation of liability for incidental, consequential, or certain other types of damages, so the exclusions set forth above may not apply to you.
Notice
Piper Mayy may give notice by means of a general notice on the www.pipermayy.com and/or the www.mypaintedaura.com website, electronic mail to your e-mail address on record in Piper Mayy's account information, or by written communication sent by first-class mail or pre-paid post to your address on record in Piper Mayy's account information. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 24 hours after sending (if sent by e-mail). You may give notice to Piper Mayy (such notice shall be deemed given when received by Piper Mayy) at any time by letter delivered by nationally recognized overnight delivery service to Piper Mayy at the following address: Piper Mayy, 13121 Louetta Rd #220, Cypress, TX 77429.
Modification to Terms
Piper Mayy reserves the right to modify the terms and conditions of this Agreement or its policies relating to its products and services at any time, effective upon posting of an updated version of this Agreement on the www.pipermayy.com website. You are responsible for regularly reviewing this Agreement. Continued use of the Service after any such changes shall constitute your consent to such changes.
General
This Agreement shall be governed by Texas law and controlling United States federal law, without regard to the choice or conflicts of law provisions of any jurisdiction, and any disputes, actions, claims, or causes of action arising out of or in connection with this Agreement or the Service shall be subject to the exclusive jurisdiction of the state and federal courts located in Texas. If any provision of this Agreement is held by a court of competent jurisdiction to be invalid or unenforceable, then such provision(s) shall be construed, as nearly as possible, to reflect the intentions of the invalid or unenforceable provision(s), with all other provisions remaining in full force and effect. No joint venture, partnership, employment, or agency relationship exists between you and Piper Mayy as a result of this agreement or use of this Website. The failure of Piper Mayy to enforce any right or provision in this Agreement shall not constitute a waiver of such right or provision unless acknowledged and agreed to by Piper Mayy in writing. This Agreement, together with any applicable Form and policies, comprises the entire agreement between you and Piper Mayy and supersedes all prior or contemporaneous negotiations, discussions, or agreements, whether written or oral, between the parties regarding the subject matter contained herein.
Definitions
As used in this Agreement and in any Order Forms now or hereafter associated herewith: “Agreement” means these online terms of use, any Order Forms, whether written or submitted online via the www.pipermayy.com and/or www.mypaintedaura.com Web Site, and any materials available on the Piper Mayy Website specifically incorporated by reference herein, as such materials, including the terms of this Agreement, may be updated by Piper Mayy from time to time in its sole discretion.